To strengthen urban health facilities at the Bhiwandi Nizampur Municipal Corporation (BNMC), a structured manpower support system is essential. This initiative ensures that medical professionals can focus on patient care while administrative, operational, and hygiene tasks are handled by specialized staff.
Manpower Categories & Roles
Effective urban health strengthening requires a mix of skilled and unskilled labor. Below is the breakdown of the essential roles:
1. DEO-cum-Accountants (Data Entry Operator)
- Administrative Support: Managing patient records, digital health databases, and billing.
- Financial Tracking: Maintaining accounts for the facility, tracking expenditures, and managing payroll for local staff.
- Reporting: Preparing daily, weekly, and monthly health reports for the Health Department.
2. Support Staff
- Operational Flow: Assisting nurses and doctors with non-clinical tasks.
- Patient Navigation: Helping citizens navigate the facility, from registration desks to the correct outpatient departments (OPD).
- Logistics: Managing inventory for medicines and medical consumables.
3. Attendants (Ward Boys/Ayas)
- Patient Mobility: Assisting patients who require wheelchairs or stretchers.
- Basic Care: Supporting the clinical team with bedside assistance and transporting lab samples to diagnostic centers.
- Facility Readiness: Ensuring treatment rooms are prepped for the next patient.
4. Cleaning Staff (Sanitation Workers)
- Infection Control: Regular deep-cleaning of high-touch surfaces and medical areas to prevent hospital-acquired infections.
- Waste Management: Proper segregation and disposal of bio-medical waste according to safety protocols.
- General Maintenance: Keeping toilets, waiting areas, and external premises clean.
